Contact — K&Y-UNTOLD

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Have a question about an order or a product? We're happy to help.

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Ramsongkatonor shella meghalaya India 793112

Phone / WhatsApp

+91 69090 59316

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Email Us

blackberrysup07@gmail.com

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Support

Common Questions

Quick answers to questions shoppers often ask us

What is the return policy?

We offer a 7-day hassle-free return policy on all products. Simply initiate a return from your account or WhatsApp us and we'll arrange a pickup from your doorstep.

How long does delivery take?

Metro cities: 1-2 days. Tier 2 cities: 2-4 days. Rest of India: 4-7 days. We ship pan-India to 25,000+ pin codes!

Is COD available?

Yes! Cash on Delivery is available across India. A small COD handling fee of ₹40 may apply on orders below ₹599.

Are all products genuine?

100% guaranteed. Every product undergoes our quality verification before dispatch. We source only from authorized sellers and brands.

How do I track my order?

Visit our Track Order page and enter your phone number. You'll see real-time status updates for all your orders.

What are Aura Club?

Aura Club is our loyalty rewards program. Earn 10 points per ₹100 spent. Redeem 100 points for ₹1 off your next order — it adds up fast!

Do you offer corporate gifting?

Absolutely! WhatsApp us for bulk and corporate gifting enquiries. Special pricing available for orders above 25 units.

Still have questions?

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